Text to 911

Text to 911

Citizens in Clay County are now able to text to 911. Here are some important facts: • Your phone plan must have a data or text plan to be able to use this service • Text in simple words - no slang or abbreviations • Messages must be in English at this time, as translation for text is not currently available • You must provide your location and the nature of assistance you need - police, fire, or medical • You cannot send group messages to 911 • No pictures, videos, emoticons, or emojis can be accepted at this time • Do not end your text call or power off your phone unless the dispatcher advises. 911 centers cannot initiate a text message • If text-to-911 has not been implemented in the jurisdiction in which you are located, you will receive a bounce-back message